I accept returns within 30 days of delivery. Items must be returned in their original condition and packaging. Personalised and made-to-order items cannot be returned unless they arrive damaged or faulty.

Unfortunately, I can’t accept returns on personalised products, digital downloads or gift cards.

I'm sorry to hear that. Please get in touch within 48 hours of receiving your order and include a photo of the damage. I'll arrange a replacement or refund as quickly as I can.

Contact me via the contact page with your order number and reason for return. I'll send you the return instructions from there.

Refunds are processed within 3 working days of receiving the item. You’ll get an email once the refund has been processed.